This document is an electronic record in terms of (i) the Information Technology Act, 2000; (ii) the rules framed thereunder as applicable; and (iii) the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This Privacy Policy (“Privacy Policy”) is published in accordance with: (i) Section 43A of the Information Technology Act, 2000; (ii) Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”); and (iii) Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing a privacy policy applicable to the access or usage of Caree.in, the mobile application available across platforms including but not limited to Android and iOS (“App”). This Privacy Policy covers:
(i) the type of information collected from customers through the App, including sensitive personal data or information;
(ii) the purpose, means, and modes of usage of such information; and
(iii) how and to whom such information may be disclosed.
For the purposes of this Privacy Policy, wherever the context so requires, “You”, “Your”, or “User” shall mean any natural or legal person who uses the App to avail services offered by Caree (“Services”). The terms “We”, “Us”, and “Our” shall mean Caree. We reserve the right to modify this Privacy Policy at any time. Notice of significant changes will be provided through the App or other reasonable means, so you may review the updates before continuing to use our Services. Any modifications become effective immediately upon posting to the App, and your continued use of the App and/or Services constitutes your agreement to such modifications. If you do not agree to any changes, you may close your account. You agree to periodically review the current version of this Privacy Policy as posted on the App.
For the purpose of this Privacy Policy, “personal information,” as defined under Section 2(i) of the SPI Rules, means any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. “Sensitive personal information,” as defined under Section 3 of the SPI Rules, includes information relating to:
We require customers who avail our Services through the App to provide us with the following information:
The information collected under Clause 2 will be used in the following manner:
We may also use your information to:
We may request additional documentation to verify your identity or other data. Failure to provide such information may result in refusal or termination of Services.
We may disclose certain information to third parties solely to help diagnose technical issues, administer the App, and improve our Services.
We may also disclose personal information as required by law, or when we believe, in our sole discretion, that such disclosure is necessary to protect our rights, ensure the safety of users, or comply with a judicial proceeding, court order, or legal process served on Caree.
The App uses temporary cookies—files stored by your browser when visiting the App—to store certain information that is not sensitive personal information. The data collected via cookies helps us in technical administration, research, and improving the quality of our Services.
We may use third-party cookies to track visitor behavior and improve service quality. However, these cookies do not store personal information and are not shared with third parties.
Users are encouraged to clear cookies periodically using their browser settings.
The App may contain links to external websites or services for user convenience. These third party sites are not controlled by Caree, and their privacy practices may differ. We recommend reviewing the privacy policies of such linked sites. Caree is not responsible for the content, practices, or information handling of third-party websites.
Caree has implemented industry-standard security policies, rules, and technical measures as required under Section 8 of the SPI Rules to protect all personal and sensitive data under our control from unauthorized access, misuse, disclosure, modification, or destruction.
We retain personal information for as long as you are engaged with our Services and for a reasonable time thereafter. Upon request, and after verifying your identity, we will provide a copy of your personal data retained with us.
If you have any grievances regarding the use of your personal information or other privacy concerns, you may contact our Grievance Officer, whose details are provided in the Terms of Use. The officer will address your grievance within 30 (thirty) days of receipt.
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Courts in Ghaziabad, Uttar Pradesh, India, shall have exclusive jurisdiction over any disputes arising from or in connection with this Privacy Policy.
Caree provides reliable, compassionate, and professional home care services for seniors and patients across India.
Copyright © 2025 Caree | All Rights Reserved | Designed by Dizi Global Solution
Quick form, fast response—get professional caregiving support at your doorstep.
